Returns & Refunds

Returns & Refund Policy

* All returns must be made within 30 days of the delivery date.
* A return authorization must be obtained by the customer for the
merchandise they decide to return, or it may not be accepted
for return.
* A 15% restocking fee will be deducted from any non-defective
return.
* We strongly suggest all returns are sent insured, trackable, and
are packed safely. We are not responsible for any damaged or lost
returns, which we have not received.
* Returns may take up to two weeks from the receipt date to process.
* Merchandise returned must be in new/unused condition and must
include all original manufacturer packaging and contents or it may
not be accepted for return.

Damaged Goods Policy:

* We will be happy to assist with any incorrect, damaged or defective
merchandise.
* Incorrect, damaged or defective goods must be reported within
7-days from delivery, must not be used, or it may not be
accepted for return. One pre-paid shipping label will be
provided (upon request) at no extra cost in these circumstances

Items that do not qualify for returns/refunds:

* Custom Items
* Items Marked "Closeout"
* Shipping Costs

Cancelled Orders:

* Orders cancelled before the product(s) leave our warehouses are
subject to a 10% cancellation fee
* Orders cancelled after the product(s) leave our warehouses are
subject to a 15% cancellation fee